Youth and Teens
Burnaby Youth COVID-19 Team
The official student-led Burnaby School District response to the COVID-19 pandemic.
Follow for updates, information, and activities! Follow @youthcovidresponsebby on instagram
A multicultural, multi-service agency that assists people with newcomer settlement, employment, community development, language training, family and youth counselling, affordable housing and seniors care in all stages of their Canadian journey.
Services Currently provided: Online event listings such as webinars/virtual tours can be viewed on their events page. (04/02/2020)
Chinese (phone 1) - Burnaby 604-889-2486
Chinese (phone 2) - Richmond 236-880-3257
Chinese (phone 3) - Vancouver 236-880-2846
Farsi (phone 1) - Vancouver 236-880-3314
Farsi (phone 2) - Tri-Cities 236-880-3483
Punjabi 604-362-0216 (03/20/2020)
Three parent support groups and Mother Goose programs are planned in the next several weeks (April 21/20). Contact Teresa or Monica for more information or to sign up.
Families who need support in Mandarin or Korean can contact
Teresa Hsieh (Mandarin) email@example.com Phone: 604-318-2731 or Monica Lim (Korean): , Phone: 604-468-6064
The Wraparound Program offers youth, age 13-17 living in South and East Vancouver, wraparound
support to develop their strengths and to build on their resilience.
Services Currently Provided: Services are currently being provided to wait listed or current clients only. Staff are connecting with and supporting clients by phone with information about COVID-19, support for food insecure and economically impacted families, parent resources navigating online learning for children, and dealing with anxiety and misinformation.Contact: Zelly Teferra T 604 636 0120 | E: firstname.lastname@example.org. During COVID-19, we are providing services by phone, email and online.
Wraparound Program: Offers youth, age 13-17 living in South and East Vancouver, wraparound support
to develop their strengths and to build on their resilience. Please contact your current Youth Worker.
For general inquires, contact Millie Llagas, program assistant, at 236 521 7092.
The I Belong Program: For LGBTQ community members: , or call 236-521-7082,
Peer Support Group: Will be offered online via Zoom on the second Monday of each month, 5:30-
Counselling Support Group: Will be offered online via Zoom on the last Monday of each month, 6:30-
Burnaby Public Library - Teen Librarians
Services Currently Provided:
Online resources, ebooks &
audiobooks are available.
Due dates and holds are extended.
Fines are waived.
Library cards can be made over the phone.
Teen librarians are available for any teen questions/issues:
Phone, text & email services are open, Mon-Fri 10am-5pm
Burnaby Public Library
Let us know your questions! Providing email and phone service Monday to Friday from 10 – 5. The library has added many new resources including this list of recommended ebooks for children or children’s online story resources at
Children's coordinator: email@example.com
Services Currently provided: Purpose Youth Services is open for business on a modified basis.
Administration - The administrative office is fully staffed and it is business as usual. Phone:
Stride program (04/02/2020)
When: Monday – Thursday
Time: 4pm – 5:30pm
Where: Behind Purpose Society on Alexander street
b) Food Hampers
Time: 10 am
Where: Behind Purpose Society on Alexander street
Emergency Food Hampers are available upon request
c) Outreach and Harm Reduction
Please call the Health Van at 604-351-1885 or visit us at 40 Begbie Street New Westminster BC
The Rent Bank - The Rent Bank is operating and is gearing up for an increased demand from
people who are not working and can’t pay their rent. Planning to meet this increased demand isa work in process and meeting needs will be very demanding in the next weeks.
COVID-19 Where to Find Updates on specific programs can be found here.
Burnaby Youth Hub
The Burnaby Youth Hub is a safe, inclusive space where youth can access a variety of resources,
programs, and services for their personal health, development, and well-being.
Services currently provided: The Hub is operating. Programs are offered on a modified basis.
Still running a Food Bank program, so youth and families are welcome to contact Evelyn
at or at 604.367.7349 to set up a food bag pickup. It's
limited, but they have some plans to expand what they are offering (working on some
fresh food and meal prep).
SOGI group is meeting virtually every week via Zoom (Tuesdays @ 12pm) email
Where to Find Updates: Website
General Inquires - 604.569.0951
hub school direct line - 604.569.3435
Cameray Child and Family Development
Community-based agency serving individuals and families. Services include counselling, education,
outreach and advocacy.
Services Currently provided: Are continuing to accept referrals from the community. Families will be
contacted as soon as possible regarding next steps. There will be a delay in setting up intakes for the
counselling program. This will not affect wait times to receive counselling services
All staff are accessing email and voicemail accounts during their regular business hours.
Odyssey I (Burnaby Great Community)
Odyssey I is a program for youth that are struggling with substance use. Youth aged 12-24 and their
families can access counselling services through us.
Services Currently provided: Operating and providing counselling services in a modified way,
communicating primarily through social media or by phone (email, Facetime, texts). Odyssey Office
Where to Find Updates: Facebook
Aunt Leah’s Place
Aunt Leah’s Society helps prevent children in foster care from becoming homeless, and mothers in need
from losing custody of their children.
Services Currently provided:
Emergency Food Pick-up Times:
– Monday 12:00-2:00PM
– Wednesday 3:00-5:00
– Friday 12:00-2:00PM
Counselling for youth between 15 and 25 years old who are feeling that your mental health is at
MY Circe Lite online training provides multicultural youth with training in facilitation, youth leadership. It also provides a place for youth to make friends, discuss settlement issues share stories struggles around life in Canada and provides an outlet for stress and a place to have fun while learning.
Online homework club: homework support for youth
Technology used: phone or zoom
Service times vary
Douglas College Burnaby Training Centre
Services Currently provided: CAVE Youth Employment Program (17-29) and Career Paths for Skilled
Immigrants (Health, Education & Social Services)
Hours: All services are provided online, video conference, email and phone.
Contact: (604) 438-3045 and leave a message
Where to Find Updates: Website
BC Centre for Ability - Supported Child Development
Supported child development consultants are virtually connecting with families and childcare programs via videoconferencing, phone and email. Priority service for children of essential service providers.
Contact: If child is currently connected with the Supported Child Development program, the childcare program can contact firstname.lastname@example.org.
New families call 604-451-5511 ext. 4241.
Program Supervisor contact Tripta.Thompson@bc-cfa.org or 778-328-1625 (ext. 228)
Burnaby Early Childhood Development Table
This website provides early childhood development resources and information for families.
Burnaby Family Life
Burnaby Family Life are continuing to provide counselling, outreach to families, pregnancy outreach, parent programs such as Mother Goose, circle times, Baby and Me, Nobody’s Perfect, and a guest speakers series, either virtually or by phone. They are also distributing art boxes containing age appropriate activities that encourage science, art and language learning through play for children (0 – 8 years old).
Contact: T: 604-659-2205 | E: email@example.com or
Canadian Mental Health Resources for Teens
Crisis Intervention and Suicide Prevention Centre
Provides confidential, non-judgmental, free emotional support for people experiencing feelings of
distress or despair, including thoughts of suicide.
Call 604 872-3311 (Greater Vancouver)
Toll-free 1 800 SUICIDE (784-2433)
Foundry is working to make sure all young people in British Columbia (BC) can get the care and support they need, when they need it. Foundry BC is now offering virtual drop-in counselling sessions by voice, video and chat to BC's young people ages 12-24 and their care-givers!
Foundry's virtual service offerings will expand over the weeks and months ahead to include primary care and peer support.
Foundry's virtual services are:
Available to young people in British Columbia ages 12-24 and their caregivers
Free and confidential
Easy to access. No referral or assessment required
To access this service, call 1-833-F0UNDRY (yes, that's F0undry with a zero! or 1-933-308-6379) to book an appointment!
Visit foundrybc.ca/virtual for up-to-date hours of operation and service details.
Email with any questions about Foundry's virtual services.
Creekside Youth Centre
Office Phone: 604 294-7607
Cell Phone: 604 202-4534
Facebook: Creekside Creekside
South Central Youth Centre
Phone: 604 294-4497
Cell Phone: 604 612-3293
Facebook: South Central
Edmonds Community Centre
Phone: 604 297-4841
Cell Phone: 604 833-1823
Summit Youth Centre
Office Phone: 604 268-1369
Cell Phone: 604 612-3293
Facebook: Summit Youth-Centre
Snapchat: Summit Youth Centre (summit_youth)
Alphabet Soup – Online support here for LGBTQ+ youth:
Burnaby Neighborhood House:
Providing outreach services for isolated and low income families with children ages 0-12 and food security support coordination for anyone in Burnaby. Some services provided are: phone check-ins, grocery shopping, , literacy support (filling out forms online), after school programs online for children K-7, and practical support for applying for EI/economic/rent issues.
Contact: 9:30 – 4:30 Monday to Friday
T: South: 604-431-0400 / North: 604-294-5444 | E:
Burnaby School District (SD41)
Use this resource to find out about childcare supports for essential service workers, support for vulnerable families, continuing learning, and other resources. Strong Starts (family programs for young children) have set up blogs to connect with families at the following schools Cascade Heights, Chaffey Burke, Edmonds, Forest Grove, Kitchener, Lochdale, Maywood, Morley, Second Street, Stoney Creek, Stride and Twelfth Avenue.
Providing outreach support via phone and FaceTime. Newsletter is emailed daily with children’s activities, parent support, and information.
Contact: Anita Olson at firstname.lastname@example.org
Fraser Health Public Health Essential Services include child and adult immunization clinic (in-person); new baby calls to parents, 604.918.7505
Any questions about COVID-19 call the Burnaby Public Health unit: 604-918-7505 or to inquire what other services can be provided:
Non-medical questions about COVID-19 Phone: 1-888-268-4319 or Text: 1-604-630-0300
Contact: email Melody Monro at email@example.com
Any parenting needs, concerns, and questions are answered on their phone helpline, Monday to Friday
9 – 5. Online parent education groups.
Call: 778-782-3548 or email firstname.lastname@example.org
Ministry of Children and Family Development (MCFD)
Supports the well-being of children, youth, and families, especially those who are vulnerable, through child protection and child and youth mental health services, and a variety of other services.
Services have not changed and offices remain open. Contact Phone 778 572 5428 Gabe Maio, email@example.com for more information.
Indigenous non-profit society that strengthens indigenous families by providing support and resources. Clients are still supported via e-mail, Facebook or text. New intakes are still accepted, to apply complete form on website.
Offers support, guidance, prenatal supplementary care, and pro-choice-oriented counselling to young pregnant and parenting women, and their partners. SMILE for young mothers focuses on pre-natal and birth preparation classes, pregnancy testing, connection to additional support systems, and midwifery appointments are provided on site. SMILE for young parents helps them learn about the development of life from conception to birth; learning about pregnancy care, pregnancy fitness, nutrition, labour, birth, breastfeeding, and newborn care; learn importance of early childhood education; parenting skills; changing family dynamics and relationships; learn about health care and how to access services; and basic life skills, such as time management, stress management, and budgeting. Accepts self-referrals, third-party referrals, or referred through MCFD or other social service and health care professionals.
Prenatal class once a month online. Service is for youth under 24 years and they must live in Burnaby or New west.
Contact information: 604-298-6245, firstname.lastname@example.org
Provides culturally sensitive, trauma-informed, confidential supportive counselling, advocacy and referrals to immigrant, refugee and visible minority women, children and families experiencing family violence, in more than 20 languages. Provides assistance in navigating and connecting to the various social and legal systems.
Services are currently being provided by phone and email.
Contact: Tel: 604-436-1025
YMCA Child Care Resource & Referral (CCRR)
Helps families of essential workers find childcare and supports childcare workers. Online resources: virtual story times, Mother Goose program online, & activity spotlight videos on our facebook page www.facebook.com/YMCACCRR/ and blog posts for families and child care providers at http://gv.ymca.ca/Blogs/CCRR-Blog
Hours: Monday, Tuesday 9:00 am - 4:30 pm, Wednesday, Thursday 9:00 am - 8:00 pm, Friday 9:00 am - 4:30 p, Saturday 8:30 am - 3:00 pm
Contact: Call 604-294-1109 Burnaby office, or for essential workers call 604-931-3400 (press 0).
Information from the BC Government to assist parents with child care information and support during the COVID-19 pandemic.https://www2.gov.bc.ca/gov/content/family-social-supports/caring-for-young-children/child-care-response-covid-19/child-care-response-covid-19-parent
Information for child care providers: https://www2.gov.bc.ca/gov/content/family-social-supports/caring-for-young-children/child-care-response-covid-19/child-care-response-covid-19-provider
Finding Child Care for Essential Services Workers with children age 0-5?
Three ways to access:
fill out provincial intake form at https://www2.gov.bc.ca/gov/content/family-social-supports/caring-for-young-children/child-care-response-covid-19/child-care-response-covid-19-parent (application form also available by phone 1-888-338-6622 Option 4)
call Burnaby YMCA Child Care Resource & Referral s at 604-931-3400, press 0.
email Burnaby YMCA Child Care Resource & Referral at or email@example.com
Finding Childcare for Essential Service Workers with children from Kindergarten to Grade 6?
The Burnaby School District is working hard, in partnership with our childcare providers, to support children in Grades K - 6 whose parents are essential service workers. Access to learning opportunities during regular school hours will be available for children of Essential Service Workers who have exhausted all other opportunities for supervision of their children. These services are available Monday to Friday from 9am - 3pm. There are no fees attached to this service.
Please visit website for additional information